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RETURN POLICY TERMS AND CONDITIONS
 

THESE TERMS AND CONDITIONS OF SALE GOVERN YOUR PURCHASES OF PRODUCTS FROM MODERN PUPPIES ("COMPANY"). EVERY TIME YOU MAKE A PURCHASE ON OUR SITE OR DIRECTLY FROM MODERN PUPPIES, YOU ACKNOWLEDGE AND ACCEPT THESE TERMS AND CONDITIONS OF SALE.  Every order you place through Company will be deemed your offer to purchase our products.  We may accept your offer either through a phone order, an e-mail confirmation or through shipment of the items you requested. Our acceptance of each offer as specified is expressly subject to and conditioned on your acceptance of these Terms and Conditions.

 

PRICING
All prices we show on this site are subject to change without notice.  Prices stated during your order shall apply.  Applicable taxes or shipping and handling charges are not included in the product prices, but all such charges will be added to your order. Information about our shipping and handling rates is available at Check Out.  We arrange for shipment of products purchased on the Site, but we are not liable for delays in shipments as shipping schedules are estimates and cannot be guaranteed.  All payments (including shipping and handling charges) must be received by us prior to shipping, no C.O.D.s.  We accept payment by the following: Visa, Mastercard, Discover and American Express.  We may accept money orders or checks with prior written permission via email.  Please do not send cash.
 
 
ORDER POLICY

Please contact us at info@modernpuppies.com for all order-related issues.  Shipping and Handling charges are based upon weight, dimensions and destination. Interest on past due accounts shall bear interest at the lesser of 18% or the maximum rate allowed by law.  Any returned or NSF checks will be charged a $40 per check fee.  You shall be subject to jurisdiction in Riverside County, CA.  If your account is placed in collection, or if services of an attorney are required to enforce this agreement, you agree to pay all costs and fees, including reasonable attorney's fees.  

 
 
MONTHLY PAYMENT PLAN POLICY/30-DAY TRIAL OFFER
 
Customers that choose the monthly payment plan will be billed once a month until their term expires. If any monthly payment amount declines on the credit card, a Modern Puppies representative will contact you and a $10.00 service fee will be added to the total. If a monthly payment is not paid within 60 days of the scheduled payment date, an additional $25.00 collection fee will be added. If it is not paid within 90 days of the scheduled payment date, an additional $45.00 collection fee will be added and a 2% monthly fee thereafter until your balance is paid in full. In addition your account may be given to a collection agency. Only two Puppy Apartments allowed on the monthly payment plan.

 


 
RETURN POLICY
 
We will accept your return of products (less 25% re-stocking fee) purchased through this site or directly from Modern Puppies as long as the products and packaging are returned in their original condition within thirty (30) days of shipment to you.  Shipping and handling charges will not be reimbursed, nor will we pay for the shipping costs to return any products. 
 
The only exception is if you chose the monthly payment option/30-day trial offer for the PTPA and in this case you will not be billed the remaining monthly payments for the PTPA. The original payment and shipping/handling charges will not be refunded if you chose the 30-Day Trial offer for the PTPA, nor will we pay for the shipping costs to return any products. If you return any other products besides the PTPA, we will accept your return of products (less 25% re-stocking fee) purchased through this site or directly from Modern Puppies as long as the products and packaging are returned in their original condition within thirty (30) days of shipment to you.  Shipping and handling charges will not be reimbursed, nor will we pay for the shipping costs to return any products. We cannot issue a refund for a PTPA Bed, PTPA Furniture or a PTPA Cover unless it is returned in the original shipping box and that box has never been opened. We cannot issue a refund for a PTPA Instructional DVD or Rush Processing.
 
If you decide to return any products, please include as much information about you and your order inside your return box. For example, your first and last name, your shipping address, your email address, order date, order number, copy of your emailed invoice confirmation, what products were used and unused, etc. Please ship any returned products to: Modern Puppies, 31915 Rancho California Rd., Suite 200-365, Temecula CA 92591. Please allow 10-15 business days for any refunds to post back to your account after we receive any products back. 
 
 
 

PATENTS, TRADEMARKS AND COPYRIGHTS

The Potty Training Puppy Apartment™, The ROOM DIVIDER™, our Potty Training System and Instructional Video are all copy written, trademarked and patent pending.  Any similar methods of potty training or imitations will be pursued to the fullest extent of the law.  Modern Puppies and any product or service name or slogan contained in this web site or on our packaging are either trademarks or registered trademarks of Modern Puppies and may not be copied, imitated or used, in whole or in part, without the prior written permission of Modern Puppies.  In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of Modern Puppies, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Modern Puppies.  Unless otherwise indicated, all materials and content on this web site including, without limitation, logos, text, graphics, designs and other files, as well as structure and arrangement, are the proprietary and copyrighted property of Modern Puppies.  Portions of this web site may be copied electronically and/or printed solely for personal, informational, non-commercial uses.  Any other use of the materials in this web site, including commercial use or reproduction for purposes other than described above, without the prior written permission of Modern Puppies is strictly prohibited.



MISCELLANEOUS

We reserve the right to furnish materially equivalent substitutions for materials which cannot be obtained in sufficient quantities, or to cancel the excess portion of the order.  We shall not be in default if delivery is delayed or rendered impossible by forces of nature, war, civil commotion, governmental action, terrorism, fire, storm, flood, explosion, strikes, walkouts, other industrial disturbances, utility, services or transportation interruptions, or any other cause beyond our reasonable control. We may revise or modify products, product information or pricing without notice.  We are not responsible for typos, fax or printing errors.

These Terms and Conditions of Sale will be governed and interpreted pursuant to the laws of the State of California, United States of America, notwithstanding any principles of conflicts of law.  The parties specifically disclaim application of the U.N. Convention on Contracts for the International Sale of Goods. You specifically consent to personal jurisdiction in the State of California in connection with any dispute between you and Company arising out of these Terms and Conditions of Sale or pertaining to the subject matter hereof.  The parties to these Terms and Conditions of Sale each agree that, subject to the arbitration requirement, the exclusive venue for any dispute between the parties arising out of these Terms and Conditions of Sale or pertaining to the subject matter thereof will be in the state and federal courts in Riverside County, California; provided that Company may elect to bring an action against you in any applicable jurisdiction if you fail to submit to jurisdiction and venue in Riverside County, California or to enforce any award or order.  If any part of these Terms and Conditions of Sale is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.  You agree that any suit, action or proceeding arising out of or relating to this Agreement or any of the transactions contemplated herein or related to Company (including without limitation, statutory, equitable or tort claims) shall be resolved solely by binding arbitration before a sole arbitrator under the rules and regulations of the American Arbitration Association ("AAA"); provided, however, that notwithstanding the parties' decision to resolve any and all disputes arising under this Agreement through arbitration, Company may seek to obtain injunctive relief or other equitable relief from a court to enforce the provisions hereof or the decision of the arbitrator.  The arbitration shall be held in Riverside County, California. The arbitrator shall apply the substantive laws of the State of California (without regard for conflict of laws provisions), shall issue a written decision, and shall have the power to award any legal remedies except for punitive damages.  The parties will split the arbitrator's fee.  You irrevocably waive any rights to bring or participate in any class action related in any way hereto.

These Terms and Conditions of Sale constitute the entire agreement among the parties relating to this subject matter.  To the extent a purchase order, confirmation letter, or other communication is inconsistent with these Terms and Conditions of Sale, these Terms and Conditions of Sale will govern, unless expressly agreed in writing otherwise.

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